Xan wrote:
I think that, as a customer
This is the problem. You have already spent your money, which as a customer is the only leverage you have.
I could express my concern and my opinions about the fact
Doing that after you have already paid will not do much good.
I have a problem to solve and I pressure the company which causes it.
If you have specific requirements then you really need to choose products based on how well they fulfill them *before* you spend the money.
You would probably not buy a random car without checking what fuel its engine uses if you require one that runs on diesel, right? :)
//Peter