Пацев Антон wrote:
Dear developers! As usual simple user can help you?
Unfortunately not really.
Testing of existing support is always helpful, but already for testing you need to have at least some development tools, in order to work efficiently, and to be able to recover from when tests fail, which they will do.
Creating dumps, trace or something?
Not really something that is needed in the general case. Specific analysis is required sometimes, but only rarely, and for that one usually needs to have even more development tools.