Error when flashing BIOS

[Ben Kerr]

Hi,

I have a customer who attempted to flash a BIOS on one of our products using your software and got an error that I haven’t seen before.

[][root@box:/mnt/sda1]$ flashrom -w flash/apu3_v4.11.0.5.rom -p internal

flashrom v0.9.7-r1711-APU on Linux 3.8.13-tinycore (i686)

flashrom is free software, get the source code at http://www.flashrom.orghttp://www.flashrom.org/

Calibrating delay loop... delay loop is unreliable, trying to continue OK.

coreboot table found at 0xdffae000.

Found chipset "AMD FCH". Enabling flash write... FCH device found but SMBus rev.

Please report this to [e-mail] and include this log and

the output of lspci -nnvx, thanks!.

OK.

FIFO pointer corruption! Pointer is 0, wanted 3

Something else is accessing the flash chip and causes random corruption.

Please stop all applications and drivers and IPMI which access the flash chip.

No EEPROM/flash device found.

Note: flashrom can never write if the flash chip isn't found automatically.

No sensors found!

Make sure you loaded all the kernel drivers you need.

Try sensors-detect to find out which these are.

[][root@box:/mnt/sda1]$

The device she was updating was the APU3
https://pcengines.ch/apu3b4.htm

Let me know if there’s anything you can do to help, nothing was running on the board except for TinyCore that holds flashrom.

Thanks

Ben Kerr​
Support Analyst
[cid:image001.png@01D612FE.22256EC0]https://www.fastracktechnology.com.au/
Level 19, Tower A, The Zenith
821 Pacific Highway
Chatswood
NSW
2067
T [phone]tel:+61%202%208025%200500
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[Buhrow, Simon]

Hi,

I have no idea about that error, but as the flashrom version is quite old may be a new (1.1 or 1.2) one has it already fixed?

Regards,

Simon

Von: Ben Kerr 
Gesendet: Mittwoch, 15. April 2020 00:16
An: [e-mail]
Betreff: [flashrom] Error when flashing BIOS

Hi,

I have a customer who attempted to flash a BIOS on one of our products using your software and got an error that I haven’t seen before.

[][root@box:/mnt/sda1]$ flashrom -w flash/apu3_v4.11.0.5.rom -p internal

flashrom v0.9.7-r1711-APU on Linux 3.8.13-tinycore (i686)

flashrom is free software, get the source code at http://www.flashrom.orghttp://www.flashrom.org/

Calibrating delay loop... delay loop is unreliable, trying to continue OK.

coreboot table found at 0xdffae000.

Found chipset "AMD FCH". Enabling flash write... FCH device found but SMBus rev.

Please report this to [e-mail] and include this log and

the output of lspci -nnvx, thanks!.

OK.

FIFO pointer corruption! Pointer is 0, wanted 3

Something else is accessing the flash chip and causes random corruption.

Please stop all applications and drivers and IPMI which access the flash chip.

No EEPROM/flash device found.

Note: flashrom can never write if the flash chip isn't found automatically.

No sensors found!

Make sure you loaded all the kernel drivers you need.

Try sensors-detect to find out which these are.

[][root@box:/mnt/sda1]$

The device she was updating was the APU3
https://pcengines.ch/apu3b4.htm

Let me know if there’s anything you can do to help, nothing was running on the board except for TinyCore that holds flashrom.

Thanks

Ben Kerr​

Support Analyst

[cid:image001.png@01D614C0.821E2BA0]https://www.fastracktechnology.com.au/

Level 19, Tower A, The Zenith

821 Pacific Highway

Chatswood

NSW

2067

T [phone]tel:+61%202%208025%200500

M [phone]tel:+61%20435%20913%20419

E [e-mail]

W www.fastracktechnology.com.auhttp://www.fastracktechnology.com.au/

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[Ben Kerr]

I got the flash rom version from TinyCore. Is there an updated version

Ben Kerr
Support Analyst|
Fastrack Technology
T [phone]M [phone]
________________________________
From: Buhrow, Simon 
Sent: Friday, April 17, 2020 10:00:11 PM
To: Ben Kerr ; [e-mail] 
Subject: AW: Error when flashing BIOS

Hi,

I have no idea about that error, but as the flashrom version is quite old may be a new (1.1 or 1.2) one has it already fixed?

Regards,

Simon

Von: Ben Kerr 
Gesendet: Mittwoch, 15. April 2020 00:16
An: [e-mail]
Betreff: [flashrom] Error when flashing BIOS

Hi,

I have a customer who attempted to flash a BIOS on one of our products using your software and got an error that I haven’t seen before.

[][root@box:/mnt/sda1]$ flashrom -w flash/apu3_v4.11.0.5.rom -p internal

flashrom v0.9.7-r1711-APU on Linux 3.8.13-tinycore (i686)

flashrom is free software, get the source code at http://www.flashrom.orghttps://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.flashrom.org%2F&data=02%7C01%7Cbkerr%40ftpl.com.au%7C7388a4040c26451574d608d7e2c6e3fb%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227216229096805&sdata=WLIlONH7yvbGURzK8FEKUicM2WzT7TuPZXylthTB5Sg%3D&reserved=0

Calibrating delay loop... delay loop is unreliable, trying to continue OK.

coreboot table found at 0xdffae000.

Found chipset "AMD FCH". Enabling flash write... FCH device found but SMBus rev.

Please report this to [e-mail] and include this log and

the output of lspci -nnvx, thanks!.

OK.

FIFO pointer corruption! Pointer is 0, wanted 3

Something else is accessing the flash chip and causes random corruption.

Please stop all applications and drivers and IPMI which access the flash chip.

No EEPROM/flash device found.

Note: flashrom can never write if the flash chip isn't found automatically.

No sensors found!

Make sure you loaded all the kernel drivers you need.

Try sensors-detect to find out which these are.

[][root@box:/mnt/sda1]$

The device she was updating was the APU3
https://pcengines.ch/apu3b4.htmhttps://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpcengines.ch%2Fapu3b4.htm&data=02%7C01%7Cbkerr%40ftpl.com.au%7C7388a4040c26451574d608d7e2c6e3fb%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227216229106804&sdata=D96qYuWP%2FoAu61wJOjQxi%2FH8%2BGFNg%2F5AbKZvUdnMS7E%3D&reserved=0

Let me know if there’s anything you can do to help, nothing was running on the board except for TinyCore that holds flashrom.

Thanks

Ben Kerr​

Support Analyst

[cid:image001.png@01D614C0.821E2BA0]https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fastracktechnology.com.au%2F&data=02%7C01%7Cbkerr%40ftpl.com.au%7C7388a4040c26451574d608d7e2c6e3fb%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227216229116793&sdata=n0%2B0AVaAHrJbq3X%2BMigKoLlvq1Cpmrx3bJ06bOt8pak%3D&reserved=0

Level 19, Tower A, The Zenith

821 Pacific Highway

Chatswood

NSW

2067

T [phone]tel:+61%202%208025%200500

M [phone]tel:+61%20435%20913%20419

E [e-mail]

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[Buhrow, Simon]

Hi Ben,

jep:
https://www.flashrom.org/Flashrom/1.2

Regards,

Simon

Von: Ben Kerr 
Gesendet: Freitag, 17. April 2020 14:41
An: Buhrow, Simon ; [e-mail]
Betreff: Re: Error when flashing BIOS

I got the flash rom version from TinyCore. Is there an updated version

Ben Kerr​

Support Analyst

|

Fastrack Technology

T [phone]tel:+61%202%208025%200500

M [phone]tel:+61%20435%20913%20419

________________________________
From: Buhrow, Simon <[e-mail]>
Sent: Friday, April 17, 2020 10:00:11 PM
To: Ben Kerr <[e-mail]>; [e-mail] <[e-mail]>
Subject: AW: Error when flashing BIOS

Hi,

I have no idea about that error, but as the flashrom version is quite old may be a new (1.1 or 1.2) one has it already fixed?

Regards,

Simon

Von: Ben Kerr <[e-mail]>
Gesendet: Mittwoch, 15. April 2020 00:16
An: [e-mail]
Betreff: [flashrom] Error when flashing BIOS

Hi,

I have a customer who attempted to flash a BIOS on one of our products using your software and got an error that I haven’t seen before.

[][root@box:/mnt/sda1]$ flashrom -w flash/apu3_v4.11.0.5.rom -p internal

flashrom v0.9.7-r1711-APU on Linux 3.8.13-tinycore (i686)

flashrom is free software, get the source code at http://www.flashrom.orghttps://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.flashrom.org%2F&data=02%7C01%7Cbkerr%40ftpl.com.au%7C7388a4040c26451574d608d7e2c6e3fb%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227216229096805&sdata=WLIlONH7yvbGURzK8FEKUicM2WzT7TuPZXylthTB5Sg%3D&reserved=0

Calibrating delay loop... delay loop is unreliable, trying to continue OK.

coreboot table found at 0xdffae000.

Found chipset "AMD FCH". Enabling flash write... FCH device found but SMBus rev.

Please report this to [e-mail] and include this log and

the output of lspci -nnvx, thanks!.

OK.

FIFO pointer corruption! Pointer is 0, wanted 3

Something else is accessing the flash chip and causes random corruption.

Please stop all applications and drivers and IPMI which access the flash chip.

No EEPROM/flash device found.

Note: flashrom can never write if the flash chip isn't found automatically.

No sensors found!

Make sure you loaded all the kernel drivers you need.

Try sensors-detect to find out which these are.

[][root@box:/mnt/sda1]$

The device she was updating was the APU3
https://pcengines.ch/apu3b4.htmhttps://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpcengines.ch%2Fapu3b4.htm&data=02%7C01%7Cbkerr%40ftpl.com.au%7C7388a4040c26451574d608d7e2c6e3fb%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227216229106804&sdata=D96qYuWP%2FoAu61wJOjQxi%2FH8%2BGFNg%2F5AbKZvUdnMS7E%3D&reserved=0

Let me know if there’s anything you can do to help, nothing was running on the board except for TinyCore that holds flashrom.

Thanks

Ben Kerr​

Support Analyst

[cid:image001.png@01D614C6.76A9FBE0]https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fastracktechnology.com.au%2F&data=02%7C01%7Cbkerr%40ftpl.com.au%7C7388a4040c26451574d608d7e2c6e3fb%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227216229116793&sdata=n0%2B0AVaAHrJbq3X%2BMigKoLlvq1Cpmrx3bJ06bOt8pak%3D&reserved=0

Level 19, Tower A, The Zenith

821 Pacific Highway

Chatswood

NSW

2067

T [phone]tel:+61%202%208025%200500

M [phone]tel:+61%20435%20913%20419

E [e-mail]

W www.fastracktechnology.com.auhttps://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fastracktechnology.com.au%2F&data=02%7C01%7Cbkerr%40ftpl.com.au%7C7388a4040c26451574d608d7e2c6e3fb%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227216229116793&sdata=LePdhmYYFwz6z9aY8IGXV2aEr8yCAyjvGu2HPCkgkoE%3D&reserved=0

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[Ben Kerr]

Thanks. I’ll pass on the message next week.

Enjoy your weekend

Ben Kerr
Support Analyst|
Fastrack Technology
T [phone]M [phone]
________________________________
From: Buhrow, Simon 
Sent: Friday, April 17, 2020 10:42:49 PM
To: Ben Kerr ; [e-mail] 
Subject: AW: Error when flashing BIOS

Hi Ben,

jep:

https://www.flashrom.org/Flashrom/1.2https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.flashrom.org%2FFlashrom%2F1.2&data=02%7C01%7Cbkerr%40ftpl.com.au%7C8a45ef223f3f4014ab8e08d7e2ccd819%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227241802301946&sdata=FZFFBaIIz6ixBbVHi9E0NOoufik5eKiRBKP%2BD8SbHsI%3D&reserved=0

Regards,

Simon

Von: Ben Kerr 
Gesendet: Freitag, 17. April 2020 14:41
An: Buhrow, Simon ; [e-mail]
Betreff: Re: Error when flashing BIOS

I got the flash rom version from TinyCore. Is there an updated version

Ben Kerr​

Support Analyst

|

Fastrack Technology

T [phone]tel:+61%202%208025%200500

M [phone]tel:+61%20435%20913%20419

________________________________

From: Buhrow, Simon <[e-mail]>
Sent: Friday, April 17, 2020 10:00:11 PM
To: Ben Kerr <[e-mail]>; [e-mail] <[e-mail]>
Subject: AW: Error when flashing BIOS

Hi,

I have no idea about that error, but as the flashrom version is quite old may be a new (1.1 or 1.2) one has it already fixed?

Regards,

Simon

Von: Ben Kerr <[e-mail]>
Gesendet: Mittwoch, 15. April 2020 00:16
An: [e-mail]
Betreff: [flashrom] Error when flashing BIOS

Hi,

I have a customer who attempted to flash a BIOS on one of our products using your software and got an error that I haven’t seen before.

[][root@box:/mnt/sda1]$ flashrom -w flash/apu3_v4.11.0.5.rom -p internal

flashrom v0.9.7-r1711-APU on Linux 3.8.13-tinycore (i686)

flashrom is free software, get the source code at http://www.flashrom.orghttps://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.flashrom.org%2F&data=02%7C01%7Cbkerr%40ftpl.com.au%7C8a45ef223f3f4014ab8e08d7e2ccd819%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227241802301946&sdata=RgoypdSkSCoRq%2FgIuV4ZnQVmBRSgwm3ps1WOUWFtsJA%3D&reserved=0

Calibrating delay loop... delay loop is unreliable, trying to continue OK.

coreboot table found at 0xdffae000.

Found chipset "AMD FCH". Enabling flash write... FCH device found but SMBus rev.

Please report this to [e-mail] and include this log and

the output of lspci -nnvx, thanks!.

OK.

FIFO pointer corruption! Pointer is 0, wanted 3

Something else is accessing the flash chip and causes random corruption.

Please stop all applications and drivers and IPMI which access the flash chip.

No EEPROM/flash device found.

Note: flashrom can never write if the flash chip isn't found automatically.

No sensors found!

Make sure you loaded all the kernel drivers you need.

Try sensors-detect to find out which these are.

[][root@box:/mnt/sda1]$

The device she was updating was the APU3
https://pcengines.ch/apu3b4.htmhttps://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpcengines.ch%2Fapu3b4.htm&data=02%7C01%7Cbkerr%40ftpl.com.au%7C8a45ef223f3f4014ab8e08d7e2ccd819%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227241802311943&sdata=qs69%2FDMmNQ%2BnoNXOzetcLJD7DSi0o8eOTUGzbK033kU%3D&reserved=0

Let me know if there’s anything you can do to help, nothing was running on the board except for TinyCore that holds flashrom.

Thanks

Ben Kerr​

Support Analyst

[cid:image001.png@01D614C6.76A9FBE0]https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fastracktechnology.com.au%2F&data=02%7C01%7Cbkerr%40ftpl.com.au%7C8a45ef223f3f4014ab8e08d7e2ccd819%7C165804f277f7413fba74844333757e00%7C0%7C0%7C637227241802311943&sdata=0IzNLLpuOSeId9i7OyHtUsxddFTOQplcrcT4P89ZJqg%3D&reserved=0

Level 19, Tower A, The Zenith

821 Pacific Highway

Chatswood

NSW

2067

T [phone]tel:+61%202%208025%200500

M [phone]tel:+61%20435%20913%20419

E [e-mail]

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