[coreboot] Server systems shipped with coreboot
Alberto Bursi
alberto.bursi at outlook.it
Sat Mar 24 14:07:12 CET 2018
It IS lying if you don't tell them you installed Coreboot and pretend
the issue happened with UEFI.
Also, manufacturer warranty does not cover damage done by the user, and
flashing a third party firmware is usually enough to claim whatever
happens to it afterwards it's your fault.
In general, anything can be used to claim the damage is your fault and
just laugh and deny the RMA request. Who sues them over a RMA anyway.
In the EU consumer laws add seller warranty where the seller basically
has to replace the device regardless (as they require the seller to
demonstrate that the damage was done by the custom firmware), but that's
another thing, and in 99% of the cases they actually honour the warranty
(which isn't a given, Amazon and bigger ones usually do) they just toss
your RMA in the bin and give you a new one.
-Alberto
On 03/23/2018 11:54 PM, Taiidan at gmx.com wrote:
> On 03/23/2018 06:33 PM, Alberto Bursi wrote:
>
>> Yeah, getting an RMA isn't hard if you just lie. Won't work for non-RMA support requests though.
> It isn't lying if OEM never stated pre-purchase that you aren't allowed
> to flash your own firmware.
> It is the same as how many laptop OEM's want you to have windows
> installed when you RMA a laptop.
>
More information about the coreboot
mailing list